Common Issues and Troubleshooting for Lash ClustersUpdated 8 months ago

Having trouble with your lash clusters? Here are solutions to common issues:

A Lash Cluster Fell Off: If a lash cluster falls off during the day, don’t worry! You can simply reapply it using the applicator. Just be sure to press firmly to secure it again.

How to Reapply or Adjust Lash Clusters: If you need to adjust your lash clusters, gently remove them by peeling from the outer edge. Clean the cluster and your lashes, then reapply using the steps from our application guide.

Water Resistance Tip: Remember, Nano-Grip Lash Clusters are water-resistant but not fully waterproof. They can handle light moisture, but avoid full submersion in water or swimming to ensure they stay securely in place.