Troubleshooting Moxie PointsUpdated 8 months ago

Why didn’t I earn points?

• You may have checked out as a guest. Make sure to log in before checkout to earn points.
• Points are pending until 30 days after your purchase ships.
• Points are not earned on returns or purchases shipped outside the US.

What happens if I return an item?
Points earned from returned items, including bonus points, will be deducted from your account.