What Should I Do If I Forgot to Use My Discount Code or Points?Updated 7 months ago

If you forgot to use your discount code or points at checkout, don’t worry! Here’s what you can do:

1. Contact Our Customer Support Team: Reach out to us as soon as possible after placing your order. Provide details about your order and the discount code or points you intended to use.

2. Provide Relevant Information: Include your order number, the discount code or points in question, and any relevant screenshots or details. This will help us process your request more efficiently.

3. Review and Resolution: Our team will review your situation and determine if it’s possible to apply the discount or points retroactively. While we strive to accommodate these requests, please note that it may depend on the specifics of your order and timing.

4. Timing Matters: To ensure the best chance of applying the discount or points, contact us promptly after placing your order. We generally have a limited window to make adjustments.

We are committed to finding a resolution and ensuring you receive the benefits you’re entitled to. If you have any further questions or need assistance, our customer support team is here to help!