How Long Will It Take for My Order to Ship?
We can’t wait for you to get your goodies! All orders, regardless of shipping speed, are shipped within 2 business days. Please note, our warehouse is closed on Saturdays, Sundays, and holidays.
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ORDER STATUS
How Can I Cancel My Order?
Need to cancel your order? Contact our customer support team at [email protected] with your order number and reason for cancellation. Remember, cancellations are only possible before orders are processed. If your order’s already shipped, check ou
How Can I Track My Order?
Once your order has shipped, you will receive a confirmation email containing a tracking link. This link will direct you to real-time updates on your order's status and its estimated delivery date. If you encounter any issues with tracking, please co
What Should I Do If My Tracking Number Isn't Updating?
It’s normal not to see your tracking number update for up to 48 hours from the first scan. For international shipments, tracking may not update during transit from the US to your country. If your tracking information hasn't been updated for more than
What Should I Do If Only Part of My Order Has Arrived?
Sometimes, items may be shipped separately, resulting in different delivery times. If you have received only part of your order, please check your tracking details, as some items may still be in transit. We can provide you with the tracking links for
Package Marked Delivered But Not Received
Can't find your package?. If the tracking details show your package was delivered, but you can't find it:. If you still haven't received it after two business days, contact us and we'll be happy to help.