Thanks for your order!. All orders, regardless of shipping speed, are shipping out within 2 business days. MoxieLash's warehouse is closed on Saturdays, Sundays, and holidays. Shipping Methods and Costs:. *Business days do not include Saturdays, Sund

Thanks for your order!All orders, regardless of shipping speed, are shipping out within 2 business days. MoxieLash&apos;s warehouse is closed on Saturdays, Sundays, and holidays. Shipping Methods and Costs:<table><thead><tr><th style="width: 18.4106%;">Method</th><th style="width: 8.237%;">Cost</th><th style="width: 73.2822%;">Time</th></tr></thead><tbody><tr><td style="width: 18.4106%;">Standard Shipping</td><td style="width: 8.237%;">$8.00</td><td style="width: 73.2822%;">6-8 business days*</td></tr><tr><td style="width: 18.4106%;">FedEx Ground</td><td style="width: 8.237%;">$15.00</td><td style="width: 73.2822%;">1&#x2013;5 business days within the contiguous U.S., 3&#x2013;7 business days to and from Alaska and Hawaii*</td></tr><tr><td style="width: 18.4106%;">FedEx 2 Day Delivery</td><td style="width: 8.237%;">$25.00</td><td style="width: 73.2822%;">2 business days*</td></tr><tr><td style="width: 18.4106%;">FedEx Overnight</td><td style="width: 8.237%;">$50.00</td><td style="width: 73.2822%;">Next business day*</td></tr><tr><td style="width: 18.4106%;">International Shipping</td><td style="width: 8.237%;">$12.95</td><td style="width: 73.2822%;">6-8 weeks, pending customs and weather conditions</td></tr></tbody></table>*Business days do not include Saturdays, Sundays, and holidays.For faster delivery, you can choose an expedited shipping option at checkout.

Shipping Fees and Timeline

We’re sorry to hear that you’ve encountered issues with your delivery. We’re here to help. Lost Package: Please contact customer support for assistance. Damaged Product: If a product arrived damaged or defective, submit your request through the Moxie

We&#x2019;re sorry to hear that you&#x2019;ve encountered issues with your delivery. We&#x2019;re here to help.Lost Package:&#xA0;Please contact customer support for assistance.Damaged Product: If a product arrived damaged or defective, submit your request through the <a href="https://360.postco.co/moxielash/">MoxieLash Returns Center</a>. The Returns Center will collect the required photo upload and guide you through the available resolution options. If you cannot complete the request through the Returns Center, contact customer support for human review.Missing Items: If any items are missing from your order, send us a photo of what you received and confirm your shipping address so we can send the missing item or items as soon as possible. Missing items are not handled through the Returns Center.

Package Issues: Lost, Damaged, or Missing Items

Customs Fees: Please note that MoxieLash is not responsible for customs fees, which are determined by government regulations. Shipping fees cover delivery costs and do not include customs-related charges. Route Package Protection: Route is a shipping

Customs Fees: Please note that MoxieLash is not responsible for customs fees, which are determined by government regulations. Shipping fees cover delivery costs and do not include customs-related charges.Route Package Protection: Route is a shipping insurance company that covers lost, stolen, or damaged packages. You can add Route at checkout to ensure full package protection and real-time tracking updates. To file a claim, visit <a href="https://claims.route.com" rel="noopener" target="_new">https://claims.route.com</a>.

Customs Fees and Route Package Protection

MOXIELASH

SHIPPING & DELIVERY

How Long Will It Take for My Order to Ship?

How Can I Cancel My Order?

How Can I Track My Order?

What Should I Do If My Tracking Number Isn't Updating?

What Should I Do If Only Part of My Order Has Arrived?

Package Marked Delivered But Not Received

ORDER STATUS

When Are You Expecting a Product Restock?

Guide to Magnetic Lashes: Types & Sizes

How Long Do The Magnetic Lashes and Liner Last?

What Is In The Magnetic Eyeliner - Is It Safe?

Can You Make a Clear Magnetic Liner?

Are your lashes handmade and can there be variances between them?

Cruelty Free? Vegan/Gluten Free?

Magnetic Lashes

Guide to Nano-Grip Lashes: Types & Sizes

Understanding the Band on Nano-Grip Lashies: Does It Get Peeled Off?

How Long Do The Nano-Grip Lashies and Liner Last?

What Is In The Nano-Grip Liner?

Are Lashies Lashes and Liner Suitable for Sensitive Eyes?

Lashies Nano-Grip Lashes

Guide to Nano-Grip Lash Clusters: Types & Sizes

What are Nano-Grip Lash Clusters?

Best Practices and Tips for Nano-Grip Lash Clusters

How to Apply and Remove Nano-Grip Lash Clusters

Common Issues and Troubleshooting for Lash Clusters

Lash Clusters

Do I Need to Purchase Liner with Your Lashes?

Liners

PRODUCT INFORMATION

How to Apply Magnetic Liner

How to Apply Magnetic Lashes

How to Remove Magnetic Lashes

How to Remove Magnetic Liner

Tips for Applying Magnetic Liner

How to Clean Lashes/Magnets

How to Trim Magnetic Lashes

How to Remove Liner from Natural Lashes

How to Fix: Clumpy Magnetic Liner

How to Fix: Lashes Not Sticking to Corners

How Long Will My MoxieLash Lashes or Lashies Last?

MoxieLash Magnetic Lashes and Liners

How to Apply Nano-Grip Liner

How to Apply Nano-Grip Lashes

How to Remove Nano-Grip Liner

How to Remove Nano-Grip Lashes

How to Clean Nano-Grip Lashes and Band

How to Trim Nano-Grip Lashes

Lashies Nano-Grip Lashes and Liners

USAGE & CARE

What Payment Methods Are Accepted?

Can I Edit or Add Anything to My Order After Placing It?

How Do I Update My Billing Information or Default Address?

CHECKOUT, PAYMENT & BILLING

The Moxie Guarantee

Return Policy

Do You Accept Physical Returns?

Exchange Policy

Shipping Policy & Missing Packages

Damaged & Defective Policy

POLICIES

How Can I Get Promo Codes and Discounts?

Can I Use More Than One Discount Code Per Order?

Why Is My Discount Code Not Working?

Are There Any Exclusions for Promo Codes?

What Should I Do If I Forgot to Use My Discount Code or Points?

PROMOTIONS & DISCOUNTS

How Moxie Insider Club Works

Earning and Redeeming Points

Frequently Asked Questions About Moxie Points

Membership Levels and Benefits

Troubleshooting Moxie Points

Terms of the Moxie Insider Club

LOYALTY & REWARDS

How do I set up a Moxie account?

I’m having trouble logging in to my Moxie account

How do I update my subscription items?

How do I skip a subscription shipment?

How do I cancel my subscription?

ACCOUNT & SUBSCRIPTIONS

Collaborate with Moxie

Bachelorette and Wedding Party Inquiries

Wholesale Inquiries

COLLABORATIONS & PARTNERSHIPS

How to Purchase a Gift Card

Can I Get a Refund for a Gift Card?

How to Use Your Gift Card at Checkout

GIFT CARDS

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