Thanks for your order!. All orders, regardless of shipping speed, are shipping out within 2 business days. MoxieLash's warehouse is closed on Saturdays, Sundays, and holidays. Shipping Methods and Costs:. *Business days do not include Saturdays, Sund

Thanks for your order!All orders, regardless of shipping speed, are shipping out within 2 business days. MoxieLash&apos;s warehouse is closed on Saturdays, Sundays, and holidays. Shipping Methods and Costs:<table><thead><tr><th style="width: 18.4106%;">Method</th><th style="width: 8.237%;">Cost</th><th style="width: 73.2822%;">Time</th></tr></thead><tbody><tr><td style="width: 18.4106%;">Standard Shipping</td><td style="width: 8.237%;">$8.00</td><td style="width: 73.2822%;">6-8 business days*</td></tr><tr><td style="width: 18.4106%;">FedEx Ground</td><td style="width: 8.237%;">$15.00</td><td style="width: 73.2822%;">1&#x2013;5 business days within the contiguous U.S., 3&#x2013;7 business days to and from Alaska and Hawaii*</td></tr><tr><td style="width: 18.4106%;">FedEx 2 Day Delivery</td><td style="width: 8.237%;">$25.00</td><td style="width: 73.2822%;">2 business days*</td></tr><tr><td style="width: 18.4106%;">FedEx Overnight</td><td style="width: 8.237%;">$50.00</td><td style="width: 73.2822%;">Next business day*</td></tr><tr><td style="width: 18.4106%;">International Shipping</td><td style="width: 8.237%;">$12.95</td><td style="width: 73.2822%;">6-8 weeks, pending customs and weather conditions</td></tr></tbody></table>*Business days do not include Saturdays, Sundays, and holidays.For faster delivery, you can choose an expedited shipping option at checkout.

Shipping Fees and Timeline

Use the MoxieLash Returns Center for damaged product claims. Lost packages and missing items continue through their separate support workflows.

We&#x2019;re sorry to hear that you&#x2019;ve encountered issues with your delivery. We&#x2019;re here to help.Lost Package: Please contact customer support for assistance.Damaged Product: If your item arrived with visible physical damage, submit a claim through the <a href="https://www.moxielash.com/returns">MoxieLash Returns Center</a>. If the issue is a specific product-performance or application problem, such as lashes not sticking, lifting, or falling off, our support team may be able to offer practical help. This help is optional; you may submit an eligible claim through the Center without trying it. The Center will collect the claim details and any requested photos. If you cannot complete your claim there or need human help, contact customer support.Missing Items: If any items are missing from your order, send us a photo of what you received and confirm your shipping address so we can send the missing item or items as soon as possible. Missing items are handled by customer support.

Package Issues: Lost, Damaged, or Missing Items

Customs Fees: Please note that MoxieLash is not responsible for customs fees, which are determined by government regulations. Shipping fees cover delivery costs and do not include customs-related charges. Route Package Protection: Route is a shipping

Customs Fees: Please note that MoxieLash is not responsible for customs fees, which are determined by government regulations. Shipping fees cover delivery costs and do not include customs-related charges.Route Package Protection: Route is a shipping insurance company that covers lost, stolen, or damaged packages. You can add Route at checkout to ensure full package protection and real-time tracking updates. To file a claim, visit <a href="https://claims.route.com" rel="noopener" target="_new">https://claims.route.com</a>.

Customs Fees and Route Package Protection

MOXIELASH

SHIPPING & DELIVERY

How Long Will It Take for My Order to Ship?

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Package Marked Delivered But Not Received

ORDER STATUS

When Are You Expecting a Product Restock?

Guide to Magnetic Lashes: Types & Sizes

How Long Do The Magnetic Lashes and Liner Last?

What Is In The Magnetic Eyeliner - Is It Safe?

Can You Make a Clear Magnetic Liner?

Are your lashes handmade and can there be variances between them?

Cruelty Free? Vegan/Gluten Free?

Magnetic Lashes

Guide to Nano-Grip Lashes: Types & Sizes

Understanding the Band on Nano-Grip Lashies: Does It Get Peeled Off?

How Long Do The Nano-Grip Lashies and Liner Last?

What Is In The Nano-Grip Liner?

Are Lashies Lashes and Liner Suitable for Sensitive Eyes?

Lashies Nano-Grip Lashes

Guide to Nano-Grip Lash Clusters: Types & Sizes

What are Nano-Grip Lash Clusters?

Best Practices and Tips for Nano-Grip Lash Clusters

How to Apply and Remove Nano-Grip Lash Clusters

Common Issues and Troubleshooting for Lash Clusters

Lash Clusters

Do I Need to Purchase Liner with Your Lashes?

Liners

PRODUCT INFORMATION

How to Apply Magnetic Liner

How to Apply Magnetic Lashes

How to Remove Magnetic Lashes

How to Remove Magnetic Liner

Tips for Applying Magnetic Liner

How to Clean Lashes/Magnets

How to Trim Magnetic Lashes

How to Remove Liner from Natural Lashes

How to Fix: Clumpy Magnetic Liner

How to Fix Corner Lifting on Magnetic Lashes

How Long Will My MoxieLash Lashes or Lashies Last?

MoxieLash Magnetic Lashes and Liners

How to Apply Nano-Grip Liner

How to Apply Nano-Grip Lashes

How to Remove Nano-Grip Liner

How to Remove Nano-Grip Lashes

How to Clean Nano-Grip Lashes and Band

How to Trim Nano-Grip Lashes

How to Fix Corner Lifting on Nano-Grip Lashies

Lashies Nano-Grip Lashes and Liners

USAGE & CARE

What Payment Methods Are Accepted?

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CHECKOUT, PAYMENT & BILLING

The Moxie Guarantee

Return Policy

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Exchange Policy

Shipping Policy & Missing Packages

Damaged & Defective Policy

POLICIES

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PROMOTIONS & DISCOUNTS

How Moxie Insider Club Works

Earning and Redeeming Points

Frequently Asked Questions About Moxie Points

Membership Levels and Benefits

Troubleshooting Moxie Points

Terms of the Moxie Insider Club

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ACCOUNT & SUBSCRIPTIONS

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