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Exchange PolicyUpdated a month ago

Not in love with your purchase? No worries — our 30-day money-back guarantee has you covered. If your item isn't quite what you were looking for, you can exchange it for another style or color of your choice within 30 days of your purchase date.

No need to ship anything back. Simply contact our support team via chat or email and we'll take care of it.

Exchange exclusions

Please note the following items are not eligible for exchange:

  • Accessories (e.g. applicators, liners sold separately)
  • Free items (complimentary products included with an order)
  • "Flash Sale" items and limited-time bundles

Additional exchange rules

  • Only one exchange can be processed per order.
  • Once a gift card has been issued for an item, refunds are no longer available for that item.
  • Exchanges are processed at the original price listed on the website at the time of purchase.

Have questions or ready to start an exchange? Contact our support team via chat or email — we're happy to help.

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