POLICIES
The Moxie Guarantee
At MoxieLash, your safety and satisfaction are our top priorities. If you receive damaged or defective products, or if you’re not 100% satisfied with your purchase, you can take advantage of our Moxie 30-day money-back guarantee!. With the Moxie Guar
Return Policy
If you receive damaged or defective products, or if you're not completely satisfied with your purchase, you can take advantage of our Moxie 30-day money-back guarantee!. With the Moxie Guarantee, we’ll either send you a replacement item or issue a fu
Do You Accept Physical Returns?
At MoxieLash, we do not accept physical returns due to the nature of our products. However, our Moxie Guarantee ensures that if you’re not completely happy with your purchase, we’ll work with you to find a resolution. For more information or assistan
Exchange Policy
Not in love with your purchase? No worries—our amazing exchange policy has you covered! If your item isn't quite what you were looking for, you can easily exchange it for another style or color of your choice. Ready to make an exchange or need help u
Shipping Policy & Missing Packages
Once you've made your purchase, please allow up to 48 hours for order processing before your package is shipped. This processing time is not included in the shipping transit times. Please note, our warehouse is closed on weekends and holidays, so ord
Damaged & Defective Policy
We’re so sorry to hear about the issue with your order!At MoxieLash, we take pride in the quality of our products. If you receive any damaged or defective items, please contact us right away by sending a photo of the item(s) to [email protected].