POLICIES
The Moxie Guarantee
At MoxieLash, your safety and satisfaction are our top priorities. If you receive a damaged or defective product, are not 100% satisfied with your purchase, or no longer want an eligible product, submit your request through the MoxieLash Returns Cent
Return Policy
If you receive a damaged or defective product, are not completely satisfied with your purchase, or no longer want an eligible product, you can submit your request through the MoxieLash Returns Center. The Returns Center will guide you through the ava
Do You Accept Physical Returns?
At MoxieLash, we do not accept physical returns due to the nature of our products (lashes, clusters, and beauty accessories). That means you never need to ship anything back. Instead, we offer a 30-day money-back guarantee from the date of purchase.
Exchange Policy
Not in love with your purchase? No worries — our 30-day money-back guarantee has you covered. If your item isn't quite what you were looking for, you can exchange it for another style or color of your choice within 30 days of your purchase date. No n
Shipping Policy & Missing Packages
Once you've made your purchase, please allow up to 48 hours for order processing before your package is shipped. This processing time is not included in the shipping transit times. Please note, our warehouse is closed on weekends and holidays, so ord
Damaged & Defective Policy
If you receive a damaged or defective item, submit your request through the MoxieLash Returns Center. The Returns Center will collect the required photo upload and guide you through the available resolution options. If you cannot complete the request