Return PolicyUpdated a month ago

If you have a specific problem with a product’s performance or application, our support team may be able to offer practical help. This help is optional and is not required before you submit an eligible request. To submit an eligible return or exchange request for a damaged or defective product, an unsatisfactory purchase, or an eligible product you no longer want, visit the MoxieLash Returns Center. The Center will collect your claim details and any requested photos. If you cannot complete the request there or need human help, contact customer support.

No physical return is required for eligible requests.

Please note:

• Our Moxie 30-day money-back guarantee applies to eligible requests within 30 days of delivery.
• Original shipping costs are not eligible for a refund.